FeedSync is a product operated by Monine AS, a company registered in Norway ("we", "us"). These Terms of Service form a binding agreement between you and Monine AS.
1. The service
FeedSync provides software that connects your e-commerce store, imports supplier product feeds, and keeps your catalog synced. We may update, add or remove features over time to improve the service. We aim for high availability but do not guarantee uninterrupted access.
2. Your account
You are responsible for your account, for keeping your credentials secure, and for all activity under it. You must provide accurate information and be authorised to connect any store you link to FeedSync. You must be at least 18 years old.
3. Acceptable use
You agree not to misuse the service: no unlawful content, no infringing on others' rights, no attempts to disrupt or reverse-engineer the platform, and no syncing of data you don't have the right to use. We may suspend accounts that violate these terms.
4. Plans, billing & credits
Paid plans are billed in advance on a monthly or annual basis. AI features consume credits, which can be purchased separately or included with your plan; credits are non-transferable and, unless stated otherwise, expire at the end of your billing period. You can cancel any time — see our Refund Policy for details on refunds and the cooling-off period.
5. Your content
You retain all rights to the store and product data you bring to FeedSync. You grant us a limited licence to process it solely to provide the service. We process this data as described in our Privacy Policy.
6. Termination
You can close your account at any time. We may suspend or terminate access if you breach these terms or use the service unlawfully. On termination, your right to use the service ends and we handle your data as set out in the Privacy Policy.
7. Liability & governing law
The service is provided "as is". To the extent permitted by law, our liability is limited to the amount you paid us in the 12 months before the claim. These terms are governed by the laws of Norway, and disputes are subject to the jurisdiction of the Norwegian courts, without affecting any mandatory consumer rights you have locally.